MEET THE COMFORT SERVICE FAMILY
Comfort Service Heating & Air, a Proud American family owned and operated since 1991, by Owners Robert and Jeanette Manning. Robert Manning started out as a small three man operation out of his home and has since grown into a thriving and well respected HVAC company in Brevard County. While Roberts work ethic, skills and knowledge motivated him to build Comfort Service in to what it is today, that was not without the help from his wife Jeanette. Jeanette has overseen multiple important aspects of the company’s growth while also attending UCF to achieve a Bachelor’s of nursing while raising 2 children with Robert. Now with over 30 years of experience providing customers with quality materials and workmanship, Robert and his management staff operate and train office & field personnel to maintain the highest level of quality & excellence that our customers have come to expect from Comfort Service. All of our technicians are Factory Trained, EPA Certified Technicians. Comfort Service has an extensive field training program that promotes continuous education to further expand our Technicians skills and knowledge to best serve our community. Although Comfort Service has grown much larger and faster than Robert predicted, he still managed to instill a sense of pride and family values within his employees. After all Total Comfort is our only business!
Robert Manning – President – Sales Engineer
Robert has been in the HVAC Business for over 30 years. He started as a helper in a 2 man operation and has worked his way up to owning his own business. His knowledge, skills, & integrity are above reproach. He is a mentor to all of his technicians & employees, He is a leader in his community and well respected by other air conditioning & heating companies. Robert is known for his honesty and reliable service amongst customers; he has always hired the best and the brightest hard working family oriented individuals that share his same passion that “TOTAL COMFORT is our only business, our customers deserve nothing less!” Comfort Service has always been a family owned and operated business with core values that are expressed through all of our employee’s and can be seen with every interaction with our customers.
Jeanette Manning – Maintenance, HR & AP
Like many young teens, Jeanette starting working at the age of fifteen in the food service industry and through hard work, dedication, and training she advanced her way up to a management position. Jeanette opened the doors at Comfort Service Heating & Air with Robert Manning in 1991 doing all the accounting, invoicing and other day to day business duties while attending UCF working towards a bachelor’s degree in nursing, meanwhile also raising two small children at the time. She graduated in 1995 with full honors. She worked diligently for eleven years at Arnold Palmer Hospital in Neonatal Intensive Care starting as a unit RN and advancing to charge nurse. She then went on to accept a position with Hospice of St. Francis where she spent the next five years as a case manager before rejoining Comfort Service full time in 2013. Jeanette has always played a key role from the beginning with Robert on the operations and growth of Comfort Service. She takes on all the demanding tasks of the Human Resources and the Accounts payable departments. Jeanette and Robert pass along many years of their own experiences to all of the employees, Jeanette has a simple belief that continual education and great customer service is the key strategy of Comfort Service Heating & Air
Clayton Sutter – Sales Consultant
Clayton has been with Comfort Service since 2014,starting in the installation department as a helper learning the trade. He worked his way up into the service department becoming a very strong and knowledgeable technician. Now he is our Sales Consultant providing you with all his knowledge. Prior to working at Comfort Service Clayton has managed many large warehouses and traveled all over the us managing the development of Condos. He also has an extensive mechanical background. Clayton has obtained training in Fujitsu & Mitsubishi mini splits as well as Amana and Trane communicating systems and EWC zone system specialist. Clayton is also knowledgeable in airflow distribution and balancing of your homes duct systems. His drive and work ethic is a great asset to our company.
Jamie Holstman – Office Manager
Jamie joined the Comfort Service team in the summer of 2019 as an Office Assistant and has worked diligently towards earning her new title of Office Manager through her beaming work ethic. Coming from a heavy background of Customer Service and Administrative Management, she has all of the right tools to keep our office running smoothly and efficiently. Working alongside our other managers to keep our day-to-day operations on track has been a task she takes on with great pride and organization. After graduating from Astronaut High school and moving forward to become alumni of both EFSC and UCF, her knowledge of the local community thrives within her position. She is quick to respond to our customers with adept answers and professionalism, and will make sure to connect you to the right person in case she is not masterful of the topic. Whether it be setting up an appointment for an estimate on a new system, a question on your invoice, scheduling your final inspection, or registering your equipment for your warranty, she has you covered and will get it done with ease. Coming from a small business family, she understands the importance of teamwork and the amount of dedication it takes to be the best we can be for our customers.
Mike Wisdom - Installation Manager
Mike started with Comfort Service in 2007. Starting out as an apprentice working his way up through the many different positions and ranks in this industry. Through all his hard work and attention to detail, has earned the position of installation manager. Mike is very resourceful, a “Jack of all Trades” you would say kind of guy. Prior to Comfort Service he spent many years working as a field superintendent for a licensed general contractor. Mike has worked in different positions throughout the construction industry gaining him knowledge & experience in many specialized areas of the building process. Mike is always eager to get a project started, he will go out of his way to assist customers, employees, & fellow contractors with whatever needs to be done to complete the task at hand. As the manager of our installation department he adheres to the strict job schedule & deadlines for both residential and commercial jobs. Mike is very dedicated to the success and completion of every project while meeting or exceeding the Florida building code as well as upholding the integrity and standards set forth by the owners of Comfort Service
George Hayes – Lead Installer
George is the Company Man through & through and is very meticulous while going above and beyond. He is the first to arrive at the office in the mornings ready to go. He is an intricate part of the job site decision making process while also handling all of the “behind the scenes” support the company requires that most normally don’t see that allows the company to operate so smooth. His dedication to providing the highest quality of work is second to none. George has been with Comfort Service since 2009, although you would think he had been here from day one. George is very unique with his methodology, doing things that most would struggle to comprehend or would be able to fabricate. Besides being one of the friendly faces that greets you while installing your central air conditioner for your home he also works on commercial projects as well. In his free time, he gives back to the company, ensuring our property looks presentable to customers, including painting the buildings and organizing material storage at our facility. Prior to Comfort Service George has many years in the mechanical industry working on large commercial & industrial chiller systems. We are very proud to have him in our Comfort Service Family.
Matt Lorenz - Installer
Matt came to us wanting to be a helper starting off with no knowledge of the HVAC industry. He was paired up with our install manager to start out learning while beginner training. We gradually started to introduce him into the field making sure he understood the quality of work we demand from our guys. Matt picked up and became a great helper and quickly advanced to being able to install on his own. Matt continues to go to classes and educate himself in the HVAC industry.
Michael Walton – Service Manager - Safety Officer
Michael started his career in 1993 as a helper installing duct systems and equipment in manufactured homes. In 1995 he went on to Seminole Community College via Associated builders & Contractor (ABC) where he completed 8000 OJT Hours along with a 4 year course with National Center for Construction Education and Research (NCCER) to complete his sheet-metal fabrication apprenticeship and achieved the status of journeyman. Michael went on to oversee the completion of many large commercial projects such as: Ronald McDonald House, Harris Communications retro-fit, Pinar, Chickasaw and Forsythe elementary schools, multiple Publix shopping centers, Sun Trust/Orlando and GameStop stores just to name a few. In 2005 Michael set his sights on Residential HVAC where he learned to service equipment by working for one of the largest Carrier companies in central Florida. Michael has diligently worked his way up through the ranks having many different titles throughout the years from helper, Apprentice, JR Mechanic, Journeyman, Field superintendent, Field supervisor, Jr Project Manager, Service tech and Service Manager. Michael brings over 23 years of experience in all areas of the HVAC industry. He is well known and respected in the A/C community. Michael has been with Comfort Service since 2011. Service Techs have a direct line to Michael; he is always available for technical support. Day, night, weekends, & holidays Michael is always committed to our technicians and our customers. He is also our Safety Officer that has headed up our In house HVAC & Safety training to technicians in all of our departments where employees learn by hands on training. He is available to customers over the phone for any technical questions they may have. Just call the office and “ask for Michael”
Dave Dennison – Service Technician (2002-2010, 2015-Current)
Dave has been with Comfort Service since 2002. His beginnings in this business started in our installation and through hard work, determination, & training he advanced his way into the service department. Dave has been trained in multiple areas such as air flow distribution, duct sizing, mini-splits, Amana inverter technology as well as Trane communicating systems. Dave offers many years of dedicated & knowledgeable service to our customers as well as our company.
TIM MERRIFIELD – SERVICE TECHNICIAN
Tim joined our service department in the summer of 2017. Starting out as a new technician in this industry, he has risen up through the service department by completing hundreds hours of extensive factory training. He takes his position very serious and goes the extra mile for the customer and the company, with his take charged get it done attitude, ensures you will receive the best service this young man has to offer.
Austin Perry - Administrative Assistant
Austin has been with Comfort Service since 2016. He has worked in the field assisting on commercial jobs with our installation crew as well as one of our maintenance technicians. He has recently moved into the office and brings with him field knowledge to help better assist customers on the phone with their AC needs. He works side by side with the service manager on scheduling service calls, ordering parts, completing warranty claims, and scheduling PMP Maintenance calls. Austin goes the extra mile to help everyone both in the company and with our customers